Insurance and Safety at Self Storage Highbury
At Self Storage Highbury, the security of your belongings and the safety of everyone on site are central to how we operate. From working with fully insured removal companies to maintaining rigorous insurance cover, staff training, and risk management procedures, we are committed to providing a safe, professional environment for customers, visitors, and contractors.
Working With Insured Removal Companies
We understand that the journey of your possessions often starts before they reach our storage facility. That is why we actively encourage customers to use professionally insured removal companies when moving items into or out of our units. Partnering with properly insured operators helps protect your property during handling and transportation, not only once it is stored.
Insured removal companies typically carry adequate goods in transit insurance, which is designed to safeguard your items against loss or damage while they are being moved. When combined with our own safety standards on site, this creates a seamless chain of protection for your belongings, from collection to storage.
When arranging a move, we recommend confirming that your chosen removal company can provide evidence of current insurance cover, including goods in transit and any relevant liability cover. This ensures that everyone involved in your move is working to recognised professional standards.
Public Liability Insurance
Self Storage Highbury maintains public liability insurance as part of our commitment to responsible operation. This cover is designed to provide protection in the event that a member of the public, customer, or visitor is accidentally injured, or their property is damaged, in connection with our activities on site.
Public liability insurance supports our risk management processes by providing an additional financial safeguard should an incident occur. While our priority is always to prevent accidents through careful planning and safe working practices, we recognise the importance of having the correct insurance framework in place as a further layer of protection.
Our insurance arrangements are reviewed periodically to ensure they remain appropriate for the scale and nature of our operations, including the use of professional removal companies and the daily activity within our storage facility.
Staff Training and Competence
Safety at Self Storage Highbury begins with the people who manage and operate the site each day. All staff members receive structured training tailored to their roles, focusing on safe working practices, customer care, and awareness of potential hazards within a storage environment.
Core elements of our training programme include:
Safe use of manual handling techniques for lifting, carrying, and moving goods around the facility, including when working alongside insured removal company teams.
Familiarity with emergency procedures, such as fire evacuation routes, alarm systems, and incident reporting requirements.
Understanding of site rules covering access control, vehicle movements, loading bay protocols, and the correct use of trolleys and handling equipment.
Awareness of personal protective equipment requirements, where applicable, to ensure staff and contractors carry out tasks safely.
Training is refreshed at regular intervals and whenever there are significant changes to our procedures, equipment, or layout. New team members receive an induction that covers key safety information before they begin working independently on the site.
Personal Protective Equipment
Personal protective equipment, often referred to as PPE, is an important part of our safety culture. While many routine customer activities, such as accessing a storage unit, do not require specialist equipment, some tasks carried out by staff or contractors call for additional protection.
Depending on the nature of the work being performed, this can include items such as high visibility clothing for working near moving vehicles, safety footwear to reduce the risk of injury from dropped items, and gloves or other protective gear when handling certain materials or using equipment.
Where PPE is required, we ensure it is suitable for the task, correctly maintained, and used in line with training and manufacturer guidance. We also expect any third party contractors, including removal companies operating on our site, to equip their teams with appropriate PPE and ensure it is worn correctly at all times.
Risk Assessment and Safe Working Processes
To maintain high standards of safety, Self Storage Highbury follows a structured risk assessment process. This involves systematically identifying potential hazards in and around the facility, evaluating the likelihood and potential severity of harm, and implementing controls to reduce risk so far as is reasonably practicable.
Our risk assessments cover a wide range of activities, such as vehicle movements in loading areas, use of lifts and access routes, manual handling tasks, and the interaction between staff, customers, and visiting removal companies. We also consider environmental factors such as lighting, signage, and housekeeping standards to ensure that walkways, corridors, and access points remain clear and safe.
Findings from risk assessments feed directly into our operating procedures and staff training. For example, where a risk assessment identifies the potential for congestion in a loading area, we may introduce clearer traffic flow rules, time slots for deliveries, or changes to how trolleys and equipment are stored.
Risk assessments are not treated as one off exercises. They are reviewed on a regular basis and after any incident, near miss, or significant change to the site. This ongoing approach allows us to refine our safety measures and respond proactively to emerging risks.
Shared Responsibility for a Safe Environment
Although we put in place comprehensive insurance arrangements, staff training, PPE provisions, and risk assessment procedures, safety at Self Storage Highbury is a shared responsibility. We ask customers, visitors, and contractors, including insured removal companies, to follow site rules, respect signage, and cooperate with staff instructions.
By combining professional insured removal services with our own robust insurance and safety framework, we aim to deliver a storage experience that is both secure and efficient. Your cooperation, together with our procedures, helps ensure that everyone can access and use the facility confidently and safely.
